We kindly request you to familiarize with the rules and system of accommodation in our hotel before settling in the Nikola House.
Rules of the hotel Nikola Hоuse
In order to make your stay in our hotel nicer and safe, we would like you to keep the following rules.
- The Hotel does the booking according to a letter of guarantee or a prepayment (50% of the room charge). We don’t charge you the booking.
- In case of no show or canceling the booking later than 1 day before the arrival date, we should charge you 50% of the room charge a day.
- We would like you to pay attention to the fact that you can’t check-in without a passport.
- On checking–in we give you a “guest card” and a key which will serve you as a pass-ticket to the hotel. Please don’t give them to strangers.
- For the safety sake of your belongings you should close the windows when leaving. You should also mind you close the door tightly.
- If you have valuables you’d better give them to the receptionist for her putting them into the safe .The hotel declines all responsibility for the valuables not given us for the safekeeping.
- The Checking-out time in our hotel is 12 (midday) of the current day by local time. If your room is booked since 12-00 (since the checking-out time), but you came earlier (from 0 a.m. to 12 o’clock) you will have to pay 50% of the room price. If you leave the hotel later then the checking-out hour the system of payment will be the following: if you stay till 3.00 p.m. you will have to pay hourly, till 10.00 p.m. — 50 % of the room price, even later than this you should pay the full charge of the room.
If you stay only during the daytime you should also pay the full charge of the room.
- Let us remind you that if there is a second person in the room you have to pay 30% of the room charge. We furnish this guest with additional linen set, hygienic accessories and breakfast. An additional bed is furnished if necessary.
- Breakfast is included. You are welcome in our restaurant from 7a.m. to 10 a.m. on week-days and from 8 a.m. to 11-00 a.m. on week-ends. If you come for breakfast later then 10 a.m. on week-days or 11 a.m. on week-ends the meal is paid in addition. You may book the morning meal in your room, paying 200 rubles in extra. Dishes, not included in the buffet table (fresh juice, coffee «Espresso» and etc.) are also paid in extra. You shouldn’t carry away products from the buffet table.
- We are glad to see you and your guests, who can visit you all day round, necessarily registrated at the reception. If your guest stays in your room more than an hour after 11 p.m., this fact is estimated as an additional housing and is charged 30% of the room price (we furnish this guest with additional linen set, hygienic accessories and breakfast). In order to avoid misunderstandings, on the visit accomplished, we ask you to accompany your visitors downstairs or dial the reception to say that your guest leaves the hotel.
- For the sake of your safety we ask you not to invite strangers, not to leave them alone in your room, not to give your key to strangers.
- Pets are allowed under a preliminary agreement.
- We render gratis such services as ambulance calling, using the reception’s medicine box, mail delivering into your room, waking up, keeping your valuables in the reception’ s safe, calling a taxi, granting of boiled water , one set of dishes and flatware.
- Your time is precious for us and we ask you to inform the receptionist about the date and the hour of your departure beforehand, for the checking – out process to be shorter. Nevertheless, bear in mind that this procedure can take up to 15 minutes.
- Dear guests! Please be careful with the hotel’s property and equipment. Let us remind you that a guest is responsible for any damage inflicted on persons, building, furnishing or equipment of the hotel.
- We ask you to abstain from smoking in the whole territory of our hotel (fine of 1,000 rubles )
- To prevent accidents we insist on keeping the fire safety.
It is strictly inhibited :
— use electric heaters in the rooms;
— keep inflammable substances .
Let us remind you that it is dangerous to cover the switched on lamps with the inflammable materials. Please, don’t forget switch off the lights, TV set and other devices.
You can get all the information about the hotel at the receptionist all the day round.